Swedish online fashion retailer blocks 42,000 customers for returning too many items
Sweden-based online fashion retailer Boozt AB said it has blocked 42,000 customers for returning too many items they had purchased, calling their actions too costly for the company and the environment.Ask Kirkeskov Riis, a spokesman for a multi-brand online store selling clothes and beauty products, said on Thursday that customers who were indefinitely blocked had sent back items either because they didn’t fit or because they regretted the purchase.He said these customers “repeatedly exploit the high service levels of free shipping and returns at the expense of our business, other customers and the environment”.Sweden-based online fashion retailer…
