How to Handle Ecommerce Returns: Best Practices for Apparel
Allowing anyone with an internet connection to establish their own e-commerce store, Shopify is used by millions of retailers to sell their products online. The platform makes setting up and managing a store simple, yet its standard return management process leaves plenty to be desired.
You receive a return request and log in to see what the problem is. You compare the return reasons against your policy and decide whether to grant the request. You fill in the details, purchase a shipping label and send it to the customer. Then you move on to the next one and, before you…